Shipping policy

Shipping Policy

KBMT aims to process and deliver orders as efficiently as possible.

Order Processing

Orders are generally processed within 2–5 business days after successful order confirmation.

During sales, promotions, holidays, or periods of high order volume, processing may take longer.

Delivery

Estimated delivery time depends on the customer's location and the shipping method selected at checkout.

Once an order has been dispatched, customers may receive tracking information where available.

Shipping Delays

KBMT is not responsible for delays caused by circumstances outside our control, including courier delays, weather conditions, public holidays, incorrect delivery information, customs processing, or other unforeseen circumstances.

Incorrect Address

Customers are responsible for providing accurate shipping information. If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply for reshipment.